Check out our Twitter for more up-to-date information.

The local Kumamoto authorities are putting out a lot of information in Japanese regarding the COVID-19 coronavirus and so we have decided to try and collect and translate some of the more important Kumamoto coronavirus information here for the benefit of people living in Kumamoto who don’t speak or read Japanese. We are also updating our Twitter account regularly, so please check there as well for more up-to-date information.

Current Conditions

Number of people infected in Kumamoto City: 17 (as of April 5th)

News from the City

Taken from official Kumamoto City coronavirus info page.

Signs of Infection

If you have cold-like symptoms, a fever higher than 37.5°, etc., for 4 or more days, or if you are excessively tired or have difficulty breathing, before going to a hospital contact the City High-Risk Contact Hotline (帰国者・接触者相談センター) at 096-364-3222 or 096-372-0705.

After contacting the hotline, if you are determined to be suitable for coronavirus screening, please visit the hospital designated to you by the hotline. Wear a mask and do not use public transportation when going to the hospital.


Possible Infection Routes

Anyone who used/visited the following during the dates listed should contact the City High-Risk Contact Hotline (帰国者・接触者相談センター) as soon as possible (help likely in Japanese only): 096-364-3222, 096-372-0705

Nidaime Tengoku (Shimotori, Chuo-ku) 3/25-3/29
Tengoku Honten (Nihongi, Chuo-ku) 3/25-3/29
Peaceful You You You (Shimonabe, Higashi-ku) 3/21-3/25
Jetstar flight #619 3/15


School Closings

Elementary, junior high, and high schools in Kumamoto City have been closed from March 2nd until the end of the school year (March 24th). Schools are currently (as of April 1st) scheduled to reopen on April 9th, but further closings may occur.

Some after-school programs, etc., are being extended to allow parents to continue to work while their children are off from school.


Closing of City Facilities

Nearly all city-run facilities (museums, community centers, sports facilities, libraries, etc.) are closed for the foreseeable future.


Cancellation/Postponement of City Events

Most Kumamoto City-related events (festivals, markets, seminars, information sessions, etc.) up until the end of March have been canceled or postponed. Full list here (in Japanese).

The MHLW has also put out guidelines recommending that events involving large numbers of people should be canceled as well, so many private events have also been canceled. Please check with the event administrator for more information.


Support for Business Owners

Consulting, subsidies, etc., are available for small business owners affected or who expect to be affected by the coronavirus epidemic. For more info, contact the help desk at or via phone at 096-355-2112.


Japan National Tourism Organization Coronavirus Hotline

Help is available for travelers in Japan via the JNTO Multilingual Visitor Hotline at 050-3816-2787. Help is available 24-7-365 in English, Chinese, and Korean. Information is also available through the JNTO app (Android, iOS).


Useful English Support & Links

Local Foreign Language Support Desks

Kumamoto City Consultation and Support Plaza for Foreign Residents

Kumamoto City International Center 2F 10AM-6PM (Closed 2nd & 4th Monday)
Languages supported: Simple Japanese, English, Chinese (traditional & simplified), Vietnamese, Burmese, Cambodian, Indonesian, Korean, Nepalese, Tagalog, Thai, German, Portuguese, Spanish
Phone: 096-359-4995
Website: (in Japanese (><;)

Kumamoto Support Center for Foreign Residents 

Kumamoto Prefecture Office Main Building 7F 8:30AM-5:15PM Mon-Fri
Languages supported: Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Thai, Portuguese, Spanish, Malay, French, Russian, German, Italian, Burmese, Cambodian, Mongolian
Phone: 080-4275-4489

General News

NHK World

Japan Times COVID-19 News Updates

World Coronavirus Infection Map (Nikkei Asian Review)

Government Agencies

Ministry of Health, Labour, and Welfare Official Coronavirus Update Page

Official Kumamoto City Coronavirus Update Page (in Japanese)

List of Medical Document Translations (the page itself is strangely only available in Japanese…)


If there is any more information you wish us to add or if you have any useful tips you would like to share, please leave a comment below!


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